Conflict resolution - FMCG industry

Situation A company in the FMCG industry had grown rapidly over five years, vastly exceeding the joint owner's expectations and leading to a review of business development options. Fundamental differences of opinion emerged, leading to an analysis of the exit route concepts within their shareholder agreement.

Task Thirdman was engaged by one of the shareholders to assist with re-negotiating the shareholder agreement.

Action Facilitated discussion on conflict resolution options. Prepared tactical plans and agenda for meeting with other shareholder and his advisors. Attended shareholder meeting, articulated options and documented outcomes. Facilitated client workshop with legal advisers on potential solutions. Co-ordinated additional expert advice from lawyers, accountants and ultimately with a Queen's Counsel.

Result Conflict resolution options explored, including appointment of independent expert to document financial impact of options on both parties. Due consideration of this report and separate legal advice led to an appropriate unemotional solution which allowed the business to continue its impressive growth profile.